Effective date: 14 October 2026
Website: https://swcareeracademy.com
Contact: [email protected]
1. Introduction
Welcome to SolidWorks Career Academy ("we", "us", or "our").
We provide online SolidWorks training, educational resources, career-development content, and access to a private student community.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase a course, register for an account, join our community, or communicate with us.
We aim to handle personal information responsibly and comply with applicable privacy and data-protection laws, including requirements that may apply in Bangladesh, Australia, and other countries where our services are offered.
2. Who We Are
SolidWorks Career Academy operates the website swcareeracademy.com.
Business/operator name: SW Career Academy
Licence No: TRAD/DNCC/014007/2026
Email: [email protected]
Please contact us using the email address above if you have questions about this policy or how we handle your information.
3. Information We Collect
Depending on how you use our services, we may collect the following categories of information.
Information you provide
Name and contact details, including email address and phone number.
Account registration and login information.
Course purchases, enrolment details, and learning progress.
Messages, support requests, feedback, and survey responses.
Student community posts, comments, and information you choose to share.
Marketing preferences and communications with us.
Information you submit when requesting a refund.
Payment information
We may receive payment confirmations, transaction references, payment amounts, payment methods, and limited billing information from payment providers or through bank-transfer records.
Payments may be made using bKash, Nagad, Bangladeshi bank transfers, or international card-payment services.
Where card payments are processed by a third-party payment provider, that provider generally handles the sensitive card details. We do not intend to store complete card numbers or card security codes on our own systems.
Information collected automatically
When you visit our website, we or our service providers may collect information such as:
IP address and approximate location.
Browser type, device type, and operating system.
Pages visited, links clicked, and time spent on the website.
Referring websites and campaign information.
Cookie identifiers and online advertising or analytics events.
Information from third parties
We may receive information from payment processors, website hosting providers, analytics services, advertising platforms, and email-marketing providers where necessary to operate our services.
4. How We Use Your Information
We may use personal information to:
Create and manage student accounts.
Process enrolments and payments.
Provide access to purchased courses and learning materials.
Operate and moderate the private student community.
Respond to questions and provide technical support.
Assess refund requests.
Send essential account, purchase, and service-related messages.
Send promotional emails where permitted by law and, where required, with your consent.
Measure website performance and understand how visitors discover our services.
Improve our courses, website, and student experience.
Deliver and measure advertising campaigns.
Prevent fraud, unauthorised access, abuse, and other unlawful activity.
Maintain business records and comply with legal obligations.
We will seek to use information only for purposes that are reasonably connected to our business and permitted by applicable law.
5. Email Marketing
If you subscribe to our mailing list or otherwise agree to receive promotional messages, we may send you course updates, educational resources, offers, and information about SolidWorks Career Academy.
You can unsubscribe from promotional emails using the unsubscribe link provided in the message or by contacting [email protected].
Unsubscribing from marketing messages will not necessarily stop essential communications about purchases, account security, or changes affecting a course you purchased.
We will follow applicable consent and direct-marketing requirements.
6. Cookies, Analytics, and Advertising
We may use cookies, pixels, tags, and similar technologies, including:
Meta Pixel.
Google Analytics.
Google Ads conversion measurement and remarketing technologies.
Technologies used by our email-marketing and website platforms.
These tools may help us understand website usage, measure advertising results, improve our services, and show relevant advertisements.
Where required by law, we will seek consent before using non-essential cookies or advertising technologies. You can read more in our Cookie Policy.
Third-party services may process information according to their own privacy policies and settings.
7. How We Share Information
We do not sell personal information as a standalone commercial product.
We may share relevant information with:
Website hosting and learning-platform providers.
Payment processors and financial institutions.
Email delivery and marketing providers.
Analytics and advertising providers.
Student community and communication platforms.
Professional advisers, auditors, and insurers where appropriate.
Regulators, courts, law-enforcement authorities, or other parties where legally required or permitted.
We aim to limit disclosures to information reasonably needed for the relevant purpose.
We may also transfer relevant information as part of a business restructuring, merger, or transfer of business, subject to applicable law.
8. International Data Transfers
Because our services are available internationally, information may be processed or stored in countries other than your own.
For example, our hosting, payment, email, analytics, or advertising providers may operate infrastructure in different countries.
Where applicable law requires safeguards for international transfers, we will take steps to meet those requirements.
Before publication: Identify the actual hosting, learning-platform, payment, and email providers and review their data locations and contractual privacy protections.
9. Data Security
We use reasonable measures intended to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include access controls, passwords, secure connections, and protections offered by our service providers.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If a data breach occurs, we will take appropriate steps consistent with applicable legal requirements.
10. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing courses, maintaining student records, handling support requests, managing disputes, and meeting legal or accounting obligations.
Retention periods may vary depending on the type of information and the circumstances.
When information is no longer required, we will take reasonable steps to delete it or de-identify it, subject to applicable law and legitimate recordkeeping requirements.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information in certain circumstances.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing.
Opt out of certain marketing communications.
Make a complaint about how your information is handled.
To make a request, contact [email protected]. We may need to verify your identity before responding.
Some requests may be subject to legal exceptions or limitations.
12. Student Community Privacy
If you participate in our private student community, information you post may be visible to other authorised members and, depending on the platform and settings, community administrators.
Do not post passwords, payment details, identity documents, confidential employer information, or other sensitive information in public or group discussions.
We may moderate or remove content where reasonably necessary to protect members, enforce community rules, or comply with law.
13. Children's Privacy
Our courses are intended for people who can lawfully enter into a purchase agreement in their jurisdiction.
If you are under the age required to enter into such an agreement, you should obtain the involvement and permission of a parent or legal guardian where required by law.
We do not knowingly seek to collect children's personal information unlawfully. If you believe a child has provided personal information in circumstances that are not permitted, contact us.
14. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.
Please review their privacy policies before providing personal information.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
The updated version will be published on this page with a revised effective date. Where required by law, we will provide additional notice or seek consent.
16. Contact Us
For privacy questions, access requests, correction requests, or complaints, contact:
Email: [email protected]
Business: SW Career Academy
Licence No: TRAD/DNCC/014007/2026
If you are dissatisfied with our response, you may also have the right to contact the relevant privacy regulator in your jurisdiction.